Data Protection Policy
Privacy Statement
Zeocat Soluciones Ecológicas SLU is committed to protecting and respecting your privacy. This Privacy Statement describes the rights you have in this regard in relation to the information about you that we process, as well as the measures we take to protect your privacy.
Some terms to consider
Definitions
First, let us clarify the terms we use in this Statement.
In this Statement, we will refer to you as the “User” or “you”.
When we refer to “we” or the “Company”, we mean Zeocat Soluciones Ecológicas SLU, with registered address at Calle Matagalls, 5, 08461 Sant Esteve de Palautordera. Zeocat Soluciones Ecológicas SLU provides various activities related to IT; development of software solutions, data analysis, design and usability solutions, cloud solutions, microcomputing, among others (“our activities”).
What personal data do we collect and use?
The personal information the company collects includes, among others, the following data:
Your name, surname, and contact details: email address and phone number.
If you contact us, we may keep records of such communication;
Any information you provide when using our contact forms;
We also collect information about visits to the website/Portal, including, but not limited to, IP address, browser used, location, country, page entries, and other data communications and accessed sources. This information will make your future visits to our website or Portal easier;
We may also collect information for marketing and analysis purposes, including information about your response to emails, messages, calls, and other marketing campaigns. We will send you marketing communications only when you have expressly consented. You may unsubscribe from such communications at any time.
Why do we use your personal information?
The company collects and processes personal information in order to:
Contact you.
Provide you with company services available in products and services.
Subsequently develop, test, and improve our website/Portal or other processes or services, whether new or existing, in order to offer you better performance;
Carry out statistical and analytical studies and research;
Comply with legal obligations when necessary;
What does the law say about this?
We are legally required to process your personal data based on one of the legal grounds that allow it. The legal bases are as follows:
Consent
When you register on the Portal or website to benefit from our services, by means of your free, specific, informed, and unambiguous expression of will, you accept, either through a statement or a clear affirmative action, the processing of your personal data;
Performance of a contract or implementation of pre-contractual measures
When you are already working with or through Zeocat Soluciones Ecológicas SLU, the processing we carry out for such purposes is based on the necessity of processing for the performance of a contract to which the data subject is a party.
Compliance with legal obligations
Sometimes processing is necessary to comply with a legal obligation applicable to the data controller. Public authorities, tax authorities, or data protection authorities may request personal information about you, provided they supply a legal reason for disclosure (for example, prevention or investigation of a crime). In such cases, we are legally obliged to provide the requested information.
Legitimate interests
To satisfy the legitimate interests of Zeocat Soluciones Ecológicas SLU in exercising its rights and those of its staff to carry out business activities that do not harm your interests or fundamental rights and freedoms. Where such processing is necessary, we ensure it is done in a way that balances any individual interests, guaranteeing that these do not override your rights and freedoms.
Do you have to provide the personal information we request?
Although you are not obliged to provide personal information, if you do not, we will not be able to assist you or provide any services.
How long do we keep your personal information?
Zeocat Soluciones Ecológicas SLU may retain your personal information for up to 3 years from your registration or last interaction with us.
Do we share information with third parties?
As indicated above, we may share your information with third parties in order to achieve the purposes described, under the following circumstances:
With our suppliers. Suppliers are subject to contractual and legal obligations to preserve confidentiality and protect privacy, and will only have access to the data necessary to perform their functions. The most relevant suppliers are typically IT system providers (hosting or supporting our systems, which include your data) and security companies (ensuring physical security of our buildings and controlling access).
We may also share information with authorities, regulators, or law enforcement where we are legally required, authorized, or deem it necessary to do so.
What are your rights?
Right to access and obtain a copy of personal information
You have the right to request information about whether we process your personal data. If so, you have the right to access your personal data (via the Portal) and certain information about how it is processed. In some cases, you may request an electronic copy of your data. In certain circumstances, you also have the right to data portability, meaning we will provide your data to a third party upon request.
Right to rectification of personal information
If you believe that the personal information we hold about you is incorrect, you may request that we update or correct it. In any case, we encourage you to access the Portal and update your information directly.
Right to erasure (“right to be forgotten”)
In certain circumstances, you have the right to request the deletion of your personal data. Requests can be made at any time and will be evaluated by Zeocat Soluciones Ecológicas SLU. However, this right is subject to legal obligations that may require us to retain your data. Where deletion is applicable, it will be carried out without undue delay. Please note that once deleted, we will no longer be able to provide services. If you wish to re-register, you will need to provide your data again.
Right to object
Where processing is based on legitimate interests (and no other legal basis applies) or relates to marketing, you may object based on your particular situation.
Right to restriction
In certain circumstances, you have the right to restrict the processing of your personal data. However, this may limit the services you can receive from Zeocat Soluciones Ecológicas SLU.
If you wish to exercise any of these rights, you can send an email to zeocat@zeocat.es
When you contact us to exercise these rights, we may ask you to properly identify yourself before proceeding.
Finally, you have the right to lodge a complaint with the competent data protection authority at your place of residence, work, or where you believe an issue has occurred.
IP address and cookies
We collect information about your computer, including your IP address (if available), operating system, and browser type for system administration. These are statistical data about users’ browsing actions and patterns and do not identify you personally.
For the same reason, we may obtain information about your general internet usage through a cookie file stored on your device. Cookies help us improve the Website and deliver better, more personalized content. For more information about the use of cookies on this Website, please refer to our [Link to cookie policy]. If you share your computer with others, we advise you not to select the “remember my details” option on the Website.
Marketing
We will only send you marketing communications by email if you have consented. If you wish to receive such communications, a checkbox will be provided in forms which you must select. You can unsubscribe at any time by clicking “unsubscribe” or “cancel” in emails. You may also withdraw consent by contacting zeocat@zeocat.es with your name, email, phone number, and details of communications you wish to stop receiving.
How can you contact us?
For any questions or concerns regarding this Statement, or to learn more about how we protect your information (e.g., transfers outside the EU), you can contact us at: zeocat@zeocat.es
How do we manage changes to this Statement?
The terms of this Statement may change from time to time. We will publish any significant changes through appropriate notices on the website or via other communication channels.
This policy was last reviewed and updated on March 2, 2026.